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Map & DirectionsDirections205 N Citrus StWest Covina, CA 91791Write a ReviewWrite Review

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Extra Phones

Sales: (877) 781-3586

Service: (888) 972-5512

Parts: (888) 972-5492

Brands
Nissan North America
Payment method
discover, amex, mastercard, visa, all major credit cards
Neighborhood
Freeway Corridor
Category

Reviews

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AB
Alina B.

05/13/2018

Overall
Expertise
Professionalism
Selection

Just got a New Leaf so I'm turning a new leaf. Thank you Ricardo and team for the giveaway deal :) :)

squidborg

12/06/2012

Overall
awful, disorganized, irrespons...

awful, disorganized, irresponsible service department coupled with extravagantly sleazetastic salesmen. NO THANK YOU!!

claimed iconBusiness Response12/06/2012

I am very sorry to hear that you have had a negative experience at West Covina Nissan. Both our sales and service teams strive to uphold a standard of excellence. It does not appear that we lived up to the high expectations which we set for ourselves, however. We would appreciate the chance to make this right; please contact me directly so that we may further discuss this issue. I look forward to hearing from you. Sincerely, Joelene Bradley jbradley@westcovinanissan.com Office: (626) 732-1000

This listing has been claimed by a business representative.
cg0284

08/19/2011

Overall
Horrible service, they will sc...

Horrible service, they will screw up your credit (they offer you a really low interest rate so you can purchase the car and then run your credit thru an average of 10-15 credit companies all hard inquiries) their prices are ridiculously high and their service is really bad. I would never ever go back nor would I recommend anyone to go, they are liars if you give them a post dated check they will cash it the very next day with no concern of the charges the bank will charge you. They are the kings of false advertisement be very careful when dealing with them.

claimed iconBusiness Response08/22/2011

We appreciate you taking the time to bring your experience to our attention. It is incredibly important to us that each customer has an excellent experience, and we regret that you did not receive this standard. Thank you for bringing this experience to our attention, so that we can learn from it, and grow in a more positive direction as a dealership. Please contact me directly so that we can speak further about this matter in order to learn from this experience. Regards, Elizabeth Stewart - Business Development Manager elizabeth.stewart@westcovinanissan.com 877.492.6477

This listing has been claimed by a business representative.
ria_72

04/24/2010

Overall
Service Department

I purchased a 2007 Nissan Quest and love it, at one time I also loved taking my Quest to the service department because although a little pricey, the service was quick. Now, the prices are just rediculous and the the service department takes forever, even with an appointment. An oil change that use to take 40 min without an appointment takes about four hours with an appointment. Parts that are not available and ordered....don't hold your breath that they will call you when it comes in, chances are they will just send it back and hope you'll forget about it. Service your Nissan elsewhere, keep all the paperwork and notice how much you will save, in time and cash. Keeping the paperwork help keep your warranty in good standing.

Details

Phone: (626) 732-1000

Address: 205 N Citrus St, West Covina, CA 91791

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