First National Bank

Every time I have dealt with this branch, the outcomes have always been positive. It sounds as though other reviewers are basing the experience on anecdotal, one time experiences. My dealings have been routine and have gone well. Keeping my money here.

1st National Bank

DO NOT USE THIS BANK.

I have been sick and in and out of the hospital. Normally I would have stopped by the branch but I used there online banking instead. I put a stop payment on one item which would have hit for $9. I searched and looked on the online banking account to see if there would be a charge. I proceeded to fill the form out and went on to the next page. It asked if I was sure and looked again to see if there was a charge. I processed it and then checked my account. No charge. I was happy I thought that if I processed it online there would not be one. One day goes by, two days. I get sick again and when I check my account a week or two later I see it $38.00 fee! So I emailed the branch manager at the West Chester Branch in Walmart. I was sure she received it because my mom had emailed her about the same time and she answered her. No reply. Finally after the holiday; when I felt little better, I went in. The $38 dollar charge made my little account over and they proceeded to charge me all the way up to $118! When I do any transaction I always expect to know how much they are charging then and not weeks later. The branch manager said why would you expect it to be free everyone else charges. I told her I looked for a charge when I did it and there was none. She said to bad.