Eye Care Optical

I have been a customer of Eye Care Optical for over 20 years. I spend quite a bit on glasses since I have several different styles of Oakley prescription sunglasses, prescription safety glasses (WileyX), and occasional contacts. I believe the company was sold to new owners. I went in to get an eye exam and a few new pairs of sunglasses this summer. The man behind the counter was so rude, I left and never went through with my appointment and told them I would "re-schedule".

Oddly enough, my wife went in to get an eye exam for one of my daughters and she came back and said this same large man was rude to her as well, even know I never shared my experience with her. Our whole family has now switched to a different optical company in West Bend, and I doubt we will ever step foot into Eye Care Optical again due to our shared bad experience. It is too bad because I really liked their selection, but with as much as we spend on glasses, we do not need to deal with that. I have since heard a similar story from a friend of ours, so I doubt this company will continue to be around much longer, unless they get rid of this guy or try to change the way he treats their customers. Luckily there are 6 or 7 options in the City of West Bend, so it was not a big deal to us and we love our new optical place.