Royalty Lawn & Landscaping, Inc.

Absolutely terrible. I pay for the full service each month and it is rare they hit my flower beds unless I physically walk outside and ask for it. They leave so much dirt and shrubs all over my driveway and back patio. Not to mention there billing system is horrific. They will send you letters saying you are late when you are on time and just say they are not showing up. They also decided in November, the month right before the holidays that they want to bill one month ahead. So instead of getting the normal bill, you got a bill for double the price. Gosh forbid you don't have 200$ to dish out on lawn service one month, they just wont show up. Oh, and call me crazy but I still work on the paper system, not a fan of paperless. Royalty also decided to switch to that one day, no option if I wanted paper or not. So as I call and ask for paper, they say its fine, but I wont receive any notifications or warnings about upcoming things that may occur. So I will only get half the information about my lawn service company that I pay for just because I like paper bills instead of this computer bill paying. I could go on and on all day about how horrific of a company this is. By the way, when I hired them, they "forgot" to show up...TWICE. That should have been a sign...