More Info
- General Info
- Who is Chim Chimnee Master Masonry Standing Tall In Michigan, Chim Chimnee Master Masonry is Michigan's Premiere Family Owned Chimney Cleaning & Chimney Repair Company Chim Chimney Master Masonry has been in Business since 1980, with our 1st Office Located in Troy Michigan, and We still Service our "Very 1st Customer"
- Services/Products
- Dryer Vent Cleaning, Caps Dampers, Custom Mailboxes, Gutter
- Other Link
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Reviews
If I could rate this company with a zero, I would. A month ago I rushed home to give Jon, the owner of Chim Chimney a deposit as he requested that morning. The check was cashed the very next day. I scheduled a date fsor service with the office manager. She said that I could have it done at any time, any day. I scheduled the date. On that day, no one arrived. I called the office and left a message. No one returned my call that day. However, I got a call from Nick the next day. He was assigned to do my work. He said he would be out to my house the following day, again I no-show. This went on for several days. In the meantime, the company never called me back, I spoke to the worker Nick each time. Nick had an excuse for everything, he had kidney stones, couldn't find the flu size, yada, yada, yada. I continued to call Chim Chimney, no return call. I finally decided this was not the place that I wanted to do business with and I left a very angry message indicating that I wanted a refund. Then Jon called me back next day and begged me to give them another chance. I refused. He asked me to think about it and he would call back in a few hours despite the fact that I told him I wasn't going to change my mind and that I wanted my $700 back. He never did call back however, Deb called back. I told her the same thing, I want my money back. I have called almost daily and I have left messages, no one calls back. It has been a month and a half since I have given Jon Ceritto my $700. I have since found an honest company who did my work for $500 less! In addition, I have searched this company and found an abundance of complaints.
NEVER do business with this company.
Thank you Chim Chimney for the amazing masonry you did all around my house and for the beautiful rebuild on my chimney! I will be calling again in the future and referring you to friends and family .. thank you again to all !!
Details
Phone: (248) 683-2800
Address: 3509 Elizabeth Lake Rd, Waterford, MI 48328
Website: website
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