More Info
- Email Business
- Extra Phones
Phone: (301) 645-1621
- Brands
- Jasper, Nascar
- Payment method
- visa, master card, amex, discover, cash
- Neighborhood
- Waldorf
- Other Link
- Categories
Reviews
04/10/2015
DO NOT GO HERE!!!! Would be zero stars if I was able to rate that low! When I called ahead of time to get an estimate for a power steering pump replacement, he would not give it to me and insisted to see the car to make sure that was the problem. All the other shops I called gave me and estimate over the phone. So I asked how much it would be to check the car out and he said nothing. Left the car over night with the shop and the next day I get a phone call that I also need a line replacement, no big deal until he tells me the total price for everything! I drove to the shop to get a cost breakdown, and the two parts that he wanted to replace are 2 to almost 3 times the price of the parts from AutoZone. I asked where the parts were from and was told Carquest, so I asked if I could just get my own parts and pay them for labor. I was told I would be charged extra for that, and then the manager/owner stated "how would you like it if I went into your bank account and took half of your money away?" How can a shop that has morals, request to charge $125 for a power steering pump and $58 for the line, when the parts are $45 and $19 at AutoZone and $60 and $30 at Carquest where the parts were that they wanted to buy were coming from???? That's double what they were going to pay for the parts!!!! Then I wanted my car back to take it somewhere else, and he wanted to originally charge me $108 for looking at the car, over an hour of labor. When I questioned how much time was spent looking at the car, he said 30 minutes. Do not believe the other reviews online for this repair shop, they are all fake!!! Go down the street to one of the other dozen shops. I paid less than half of what McGhee's wanted at another shop and the work was completed quicker than it took McGhee's to even look at my car! I will NEVER take my car to this shop again, even if everyone else is closed, I would rather walk!!! AVOID THIS SHOP!!!!
01/15/2013
From my initial phone conversation to the technicians handing over my keys; the experiance was overall great. After a local shop set me back two hours for a sheduled appointment, Mr. Jim scheduled me a slot on the spot and took care of my automotive needs with prompt service. I 100% recommend and will be back for future automotive care service.
Details
Phone: (301) 843-6551
Address: 12333 Washington sq, Waldorf, MD 20601
Website: http://www.mcgheesauto.com
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