Air Supply Services

This use to be a good company when Sheila Horsewood was there. Now that KIM has taken over. Kim is rude to customers. She has no customer service skills. The company did not return my phone calls about an AC install that was approved through my insurance company. I waited patiently for over month. Every time I call they gave me bogus excuses on why it was taking so long. Finally, when they did call back Kim told us she does not want to work with us and not to call there any more. Kim hangs the phone up on me.

If you do not want service like this I encourage you to not pick this company. THE WORST CUSTOMER SERVICE EXPERIENCE IN MY LIFE!
If you don't believe me check their BBB rating which is a F
bbb.org/us/md/waldorf/pr…