Alpine Shutters & Blinds

Person / lady who answers the telephone is not knowledgeable of services the company provides. Does not communicate well with customer inquiries. Very poorly attempts to screen calls for orders that could bring in a larger profit. Always takes your information and says she will call you back with information and then of course they never call you back. This company used to be in Cary and were so professional and prompt......What happened ?! Shocking disappointment.