More Info
- Email Business
- Extra Phones
Phone: (847) 403-0000
Phone: (847) 383-5789
- Brands
- diamond, disney
- Payment method
- check, paypal, amex, discover, master card, visa
- AKA
Windy City Novelties Inc
- Other Link
- Other Email
- Categories
- Other Information
Price Range : Average
Reviews
02/21/2014
Terrible
I ordered at 8:01am on 1/28/14 for the Super Bowl party on 2/2/14 (five days later. Their advertisement said orders placed by noon are shipped the same day. I also paid for expedited
(3 day ) freight. The party goods didm"t arrive until late afternoon 2/3/14 the day after the Super Bowl.They didn't ship expedited freight as I directed and for which I paid. The Sales Manager said the best he would do is refund for the returned merchandise and hold a credit for the freight against a future purchase. I had also ordered from Party City. They shipped a day later (1/29/14). Their package also arrived 2/3/14. I returned the unopened packages the same day to both suppliers. On 2/12/14 I received notice of receipt of my package and full refund from Party City. As of 2/21/14 nothing from Windy City . Guess they intend to keep the full amount.
Details
Phone: (800) 442-9722
Address: 300 Lakeview Pkwy, Vernon Hills, IL 60061
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