Willow Creek Phase 1

I bought a condo 2years ago. I never had any issues until a week ago. Plumbing, poor management. My ceiling is going to fall in because of the water damage. I have been in contact with the on site manager all she keeps saying is she is going to take care of it. Its day 4 and my property is damage, my food, and my boyfriend injured himself by falling on his knee due to the water damage that wasn't taking care from the upstairs apt. I called the onsite manager who failed to give me any contact information regarding an incident report, HOA contact info. I would never purchase another condo at willow creek. Plus, they are now accepting section applicants so you know what that means?????