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- Email Business
- BBB Rating
- Extra Phones
Fax: (559) 688-6971
TollFree: (800) 772-8775
- Brands
- forest river, nomad
- Payment method
- all major credit cards, amex, discover, check, debit, visa, mastercard
- AKA
Magic Touch, Inc.
- Other Link
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- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
02/16/2019
Provided by SuperpagesTruly crooks, ripped me off big time. I would not buy from them again. Changed my contract after I signed it. This was my third trailer I bought from them too. Never again!!!!!!
Horrible customer service. If you want to go to a place that treats you like an inconvenience and you like redness than this is the place for you. Mike was especially rude, short and extremely unprofessional. We will NEVER under any circumstances have any dealings with them and I highly recommend you take your business else where!!!
03/06/2014
Provided by SuperpagesI purchased a 2005 Wildcat 5th wheel trailer from Magic touch new. From the beginning their was no hassle pricing, Fantastic service. While heading to Arizona on vacation I had problems with my trailer pulled in and they got right on it and I was back on the road with in two hours and they worked on it for an hour or longer. The bill was more than reasonable. Can't go wrong with them!
TERRIBLE customer service!!! Rude gentlemen that work down there could not even offer assistance when unhooking my trailer when I got there. They were all too busy to lift a hand or even offer assistance. I left my trailer there and told them what needed to be fixed, the water tank. They couldn't even give me a time as to when it might be ready; just the end of the week. Kinda vague if you ask me. I called after it was there for a day to check on it. The supervisor, Dwayne, said he would call me back with an update. I called back after an 1.5, since THEY never did. Then he put Mike on the phone, who was VERY rude!! He said they were working on it but didn't have an ETA, just the end of the week.....thanks Magic Touch for the GREAT service!! Wonder how much fun we will have when I go pick up the trailer.....I will never go here again and no should you. They are lucky it's Memorial Day weekend otherwise I would be taking my trailer elsewhere!! (to be continued)
06/02/2009
Provided by SuperpagesI have NEVER dealt with a company as unprofessional as Magic Touch RV. DO NOT TAKE YOUR VEHICLE TO THEM FOR REPAIR!!! I dropped my travel trailer off to have the slide out fixed and they kept it for 30 days and did nothing but tear the underbelly out and disconnect the motor. I called 4 times and left messages to check status and no one returned my calls. Finally drove to their shop after 2 weeks and was told they were ordering parts and would be fixed shortly. 2 weeks later I called and spoke with the guy who told me that he was ordering the parts. He said that they were not sure which parts needed to be ordered. 30 DAYS!!!! and they had not even ordered any parts. I told him that I was going to come and pick the trailer up in the morning and he said to go ahead and come and get it. Showed up and they had not even put the screws back in the underbelly. Told me if I wanted the screws back in to come back in 3 days to pick it up!!! Had to pull this way to get it out of there! BAD DEAL!
Details
Phone: (559) 688-2801
Address: 3567 N Oaks St, Tulare, CA 93274
Website: http://www.magictouchrv.com
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