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(520) 325-4002CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3124 N Swan RdTucson, AZ 85712Write a ReviewWrite Review

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General Info
Bodycentral Physical Therapy was opened in 2001 with a dynamic vision; to be the physical therapy and hand therapy provider of choice for people in Tucson experiencing musculoskeletal injuries and pain conditions. Bodycentral remains locally operated right here in Tucson! Our talented staff includes Doctors of Physical Therapy and therapists with Board Certifications in Orthopaedics, Sports, & Womens Health, in addition to Hand Therapists. Our mission is to provide quality, evidence-based physical therapy treatment for all musculoskeletal problems- doing this with an exceptional patient experience. Our goal is for you to get back to the things you love! Bodycentral physical therapy tucson is here for you!
Payment method
all major credit cards, check, insurance, mastercard, visa
Neighborhood
Old Fort Lowell
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Wheelchair Accessible: Yes

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julied

04/02/2012

Overall
The receptionist told me there...

The receptionist told me there would be no co -pays , that my insurance always pays everything . Now I am getting bills. Called and the manager sided with the employees. You are just a subject will make the company money . Go somewhere that cares about you as a person.

claimed iconBusiness Response09/29/2012

Dear julied, I apologize for your inconvenience in dealing with your insurance co-pays. As a courtesy at Bodycentral, the staff calls the patient's insurance company prior to their first appointment. The insurance company relays to us the contract they have between them and the patient. This may be a co-pay amount or a co-insurance amount that the patient has to pay each visit- as determined by the insurance company. When the staff gets this information, they relay it to the patient. At times we are given incorrect information by the insurance representative, and at other times I am sure as people- we make mistakes on our end. We recommend that patients either know their benefits or make a call to their insurance carrier to make sure the information we receive is the same that the patient receives. This is a good double-checking system. Again, I apologize to you JulieD and anyone else inconvenienced by misinformation. Thank you, Jennifer

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Details

Phone: (520) 325-4002

Address: 3124 N Swan Rd, Tucson, AZ 85712

Website: http://www.bodycentralpt.net

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