Blake's Lotaburger

I love Blake's Lotaburger, but I spent 15 minutes in the drive thru with 2 cars in front of me, when I finally get to the window they cannot find my order. I left with an iced tea and that was it. I did speak to someone who looked like he was an owner, all he could say was "sorry".

Food and service good. Parking in handicapped parking was terrible. Cars for drive thru blocked exiting cars including handicapped parking.

1st time there. Went @ 11:30 AM to avoid the lunch crowd. Forget their signature chile burger - out of chiles. Ordered jalapenos and bacon, but neither found there way on to the burger. After 25 minutes of waiting in drive-thru, lady opened the window, stuck out the bag and closed the window without a word. Burger and fries were just average. Suggest going to Graze across the street - food and service is much better.