More Info

Extra Phones

Phone: (770) 939-0212

Phone: (770) 455-7110

Fax: (770) 939-0212

Payment method
cash, check, company card, debit, amex, discover, master card, paypal, visa
Location
Cofer Crossing
AKA

Vision Center At Walmart

Walmart Vision & Glasses

Categories

Reviews

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JP
J P.
Edited: 10/25/2017
Overall

-Pick up the glasses. Sign paperwork for them. The lady just gave them to me and had me sign the paperwork. Did not try them on.
-Take them home and test them out. Proscription is too strong (Contacts are okay).
-Call to let the doctor know. She says she can see me and check on this. She assures me this is a quick visit, in under 30 mins or less and schedules me for a noon appt.
-Show up at noon. Check with the receptionist. She looks at me quizzically when I explain why I am there. "If your contacts work, then your glasses should work." Well, you'd think. That's why I'm seeing the doctor.
-Wait 20 mins.
-Another receptionist comes to me and tells me that she spoke with the doctor, and if I want to be seen then I'll need to pay for this visit. That's a conversation that could have occurred on the phone. She said that it's been too long between end of December to May for my eyes to change. Well riddle me this--my contacts work just fine. The glasses don't. Perhaps someone should check on the actual pair of glasses to make sure they were made correctly? Or perhaps they could have called me on the phone to let me know they were going to charge for ANOTHER eye exam. Perhaps they could have been on time so I didn't have to wait for nothing.
-Not going back. I suggest you go to a doctor's office that values your time and customer service and efficiency.

Details

Phone: (770) 939-7576

Address: 4375 Lawrenceville Hwy, Tucker, GA 30084

Website: http://www.walmart.com/store/2584/tucker-ga/details

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