PetSmart

Great location, the service is always good. We did the puppy training classes and were very happy with everything! Highly recommended.

Stay as far away from this place as you can. My wife spent 30 minutes with them trying to make an appointment that should have taken less than three minutes. Our dog has been in other shops to be groomed, so they had his shot records, but they couldn't figure out how to access them. My wife left multiple voicemails and there was no response. She showed up today at the appointed time and SHE had to call other stores and hand her cell phone to the manager so they could learn how to work the system. Now, FIVE hours after dropping a dog off for a haircut we had to call to find out the status. Another 45-60 minutes in the store to checkout. This place is terrible.

Great store New Castle, Pa.

The grooming department is always pleasant to walk-ins and does an excellent grooming job!

Good selection of products but store always seems to be overcrowded and "junky" with display unit sitting everywhere.