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Eric V.

09/09/2014

Overall

Luke pool service was the worst service I have ever had. He would come late almost every time he was scheduled, he never stayed more than 5 minutes, maybe 10 at the max, never tested the water (at least not that I saw), didn't blow off the deck, and charged ridiculous prices when equipment repairs were needed. He took my lights out of my pool once because they were broken...and then told me it was going to be $10,000 TO REPAIR THEM! When i told him to put my old lights back he didn't have them anymore so he put back two old rusty lights..one was silver and the other was white!!! can you believe that?????? it cost me real money to fix this problem, so I cancelled his service and did not pay the last bill (which was only $140). He argued with me, and I replied telling him I would go ahead and pay the last bill, but I'm cancelling his service. I DID pay the last bill in full. but HE STILL SENT ME to a collection agency, and they sent me a letter saying I owed them $540. In most cases there are two sides to every story...but trust me...this is a one-sided story...what I wrote above is factual. Even aside from my "light" issue...these guys are horrible, never ever use them!

Details

Phone: (770) 414-8000

Address: 4758 Hammermill Rd Ste 303, Tucker, GA 30084

Website: http://www.lukepools.com

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