Champps Americana

Interesting evolution on how we arrived here.

Tried the Chammps on Hall Road a couple of years ago, but walked in just as the kitchen took an order for a 110 people funeral wake, so we took a rain check.

Fast Forward to last Friday , pulled into Hall Road location CLOSED PERMANENTLY .

Well after joining there MVP rewards & wanting a free burger, here we are in Troy

Walked in at 5:45 on 2-28-14 & the place was actually jumping, one of the 3 hostesses sat us promptly.

Our server Selena, arrived & I'm sure you all know when a server is going to be fantastic, well her vibe matched the service , great gal
[ she has served here for 15 years ]

We showed our rewards coupon out of the chute & told her we were splitting it to save room for the Mile High Ice Cream Pie
And she totally understood that

We asked what is the go to burger here?
She HIGHLY recommended the
Chipotle BBQ Burger
pulled pork. cheddar. apple wood-smoked bacon. house-made chipotle mayo.lettuce. tomato.

When the helper brought it out , Selena had the kitchen split the burger & fries in the back , into 2 plates & 2 fry baskets!

SWEET!

**If I were to deduct any points at all on this visit, it was the waffle fries cooled off or were cold way to quickly in that open mesh basket

Holly S from YELP was right the mile-high ice cream dessert was flamboyant + she enlightened me about the MVP program.

I'll enclose a picture of this dessert

Our dinner & dessert was $11.65
Plus the receipt offered a survey for a free dessert on the next visit.

Had dinner at the Champs in Troy tonight and it was terrible. We have been eating there for many years, and yes at times it has been iffy. However, tonight the food was terrible and the server was rude. It was dripping water water on our table, from the ceiling...not raining, and on several others as well. Our server said ya, wanna move!! The food that came to our table was cold and the attitude was more than enough. I would had given it less stars but you have to mark something. Needless to say ,won't be going back anytime soon. My question, where the hell was the manager!

The food is not very good, The fries are so salty I could not eat them. The prepackaged burgers were like cardboard. Seems like everything was a salt lick.

The food was not the best and it was very chilly and noisey because the music was too loud but the wait staff was okay.

Food is average. Location is loud. Waitstaff is not very attentative.