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(818) 889-8919CallVisit WebsiteVisit WebsiteMap & DirectionsDirections2401 E Thousand Oaks BlvdThousand Oaks, CA 91362Write a ReviewWrite Review

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General Info
*Over 35 Years
Email
Extra Phones

Phone: (805) 856-1272

Services/Products
Vehicle Batteries, Tire Inspections, Wiper Blades, Brake Pads
Brands
Scion, Toyota, Toyota Scion
Payment method
financing available
Neighborhood
Thousand Oaks
Languages
Spanish
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Reviews

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YP
Yessica P.

12/13/2022

Overall
Expertise
Professionalism
Selection

The level of service and customer care is just perfection. I recently financed a Tesla from this Toyota Dealership. Nate was my salesperson, he took care of everything and made sure that all my questions were answered, and went out of his way to ensure a seamless process. Along with his expertise and amazing level of customer service. Nate was a perfect salesperson and the entire team including the sales manager along with other sales associates made the entire process easy and seamless.
Usually, you only mostly deal with the salesperson but in my experience, the salesperson was not the only amazing customer service experience that needs to be highlighted. Financing the Tesla, I was service by Chad for the financing portion of the transaction. He went out of his way to make sure this big financial investment was understood but also explained and provided me with multiple resources. Overall, this Toyota dealership gets 20 stars for customer service sales, financing, and the overall helpfulness and level of expertise from all. THANK YOU GUYS!

CW
Curtis W.

07/28/2016

Overall

Excellent service buying my new Corolla. Kudos to
Ken Fontana, Jane Spaulding (Ken and Jane were the salespeople) and Susan Buehner, the finance department director. Ask for any of these folks by name.

RL
Roger L.

06/09/2014

Provided by Superpages
Overall

This service visit was fast. Gabriel was very pleasant and friendly. Service only involved an oil and filter change. However, When I got home I found an e-mail from your dealership That I could have used for a discount on my service.

MelindaHebertpiz

04/20/2011

Provided by Superpages
Overall

I was impressed with the sales team here! I was able to test drive some toyotas. I 've discovered that they are equipped with the latest technology and safe

courtneypage26

04/20/2011

Provided by Superpages
Overall

I was impressed with the sales team here! I was able to test drive some toyotas. I 've discovered that they are equipped with the latest technology and safe

anonymous

10/06/2009

Provided by Superpages
Overall

Bought a great car there and everything went very well. Only down side was when I was off the lot and needed some parts a few months later - could not get the service department or parts department to answer my five emails I sent them. Called them and they said they had the part I needed and would hold it for me. When my wife showed up to get pick it up, it was like they never heard of us - no part, must order it. What can I say to that. Sucked. So that's why the 3 star rating - Great cars, good price, after sale ... Good Luck.

anonymous

10/06/2009

Provided by Superpages
Overall

Bought a great car there and everything went very well. Only down side was when I was off the lot and needed some parts a few months later - could not get the service department or parts department to answer my five emails I sent them. Called them and they said they had the part I needed and would hold it for me. When my wife showed up to get pick it up, it was like they never heard of us - no part, must order it. What can I say to that. Sucked. So that's why the 3 star rating - Great cars, good price, after sale ... Good Luck.

rfletcher

03/17/2008

Overall
Always "Completely Satisfied"

We have bought three cars in a row from TO Toyota. I have always been highly skeptical of dealerships, especially when it comes to service, but these guys really take care of the details. They truly want everyone to be "Completely Satisfied" when their customer surveys come around, which is a frequent occurence. They have a convenient shuttle, weekend hours, and, more importantly develop a personal relationship with regular customers that makes you feel they really care about doing right by you. I have never before taken a car back to the dealer for service after the warrantee ran out, but I can't imagine taking my Toyotas anywhere else!

Details

Phone: (818) 889-8919

Address: 2401 E Thousand Oaks Blvd, Thousand Oaks, CA 91362

Website: http://www.totoyota.com