More Info

Brands
apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
Neighborhood
Lewisville Towne Crossing
Categories

Reviews

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Overall
horrible assistant manager

Horrible customer service from Martin(assistant store manager). When I told him that he wasnt helpful he sold us a piece of crap computer and wanted to speak with his manager he got irate! He told me his managers name and then told me I wasnt allowed back in the store. I asked him when his manager would be back and he said tomorrow. I told him id be back tomorrow to speak with him. He flipped out and said if i came in the store again he would call the police. (Over wanting to speak to his boss????) I told him to go ahead and call the popo because i hadnt done anything wrong. He basically ran to the front and told them to call the police on me. Are you kidding me???? His employees were looking at him crazy, they were confused and my 5 year old was hysterically crying at this point. He keep on yelling at his emp to call the police that I was trespassing. As I was trying to leave he kept talking crap to me about not being allowed in the store and the police had been called ect ect. He kept on talking to my husband yet telling me to leave. What a horrible place and horrible customer service. I am so appalled at this company to allow their managers to speak and treat customers so horrible.

Details

Phone: (214) 469-2979

Address: 4800 State Highway 121, The Colony, TX 75056

Website: http://www.bestbuy.com

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