Matter Bros Furniture

I bought two Palliser recliners from Matter Brothers in Tarpon Springs. Within 30 days the seat padding sagged and was no longer comfortable - the ten year old Stressless chairs that I replaced were better than the new Palliser chairs. They sent a specialist to look at the chairs and he said that was normal wear!? I called Customer Service and was told that since they were custom made there was nothing they could do. I wrote to the Palliser CEO and the store owner but have had no response. I would never recommend Palliser of Matter Brothers to anyone.