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09/25/2008
We love Brooklyn Boys Pizza, it is the best in the entire area -- not just Tarpon. The owner and his employees are always very nice when we go in and they make sure the order is correct before we even pay.
04/13/2008
You know Florida and other places have these pizza places that say New York on them, well, this place is real NEW YORK tasting pizza!!! You can fold the slices in half and the cheese is just dripping of the slice, you know your mouth is watering, call them and order a pie!!!!! Very friendly staff too!!!
12/01/2007
Despite the previous bad review I tried it anyway, It is very hard to find good "New York" style pizza, there pizza is delicious but there Garlic Knots are to die for!! MUST give them a try! I have ordered from there 6 times now and have had nothing but great customer service.
10/08/2007
We have ordered 1 to 2 times a week - NOT ANY MORE! Received a burnt pizza after waiting 1 1/2 hours and when we called to mention, the owner said he wouldn't take any orders again from us - he went on to blame us and told me it was not burnt - hmmm - then he went to change his story and said we complained before (now he was lying). What kind of customer service is that! We run a business...isn't your customer always right! We have never called and complained about anything - we did call just last week and told him how great the pizza has been the last few orders. Well, after his rudeness - we will NEVER be calling Brooklyn Boys number again and I hope you won't either! If you can't treat your customer with respect why should they have any customers at all! So, I guess Queen's Pizza will be getting "ALL" of our take out orders for now own.
Most of the customers who come to Brooklyn Boys will say that our superior ingredients and great taste are well worth the wait. On busy nights we can go to an 1-1/2 for delivery. We use a traditional stone oven that can only produce so many pizzas per hour. I offered this customer a refund and sent my driver back with their money, which they would not accept. They returned the uneaten portion of the pie. The funny thing is they ate 10 of the 12 Sicilian slices. Anyone who says they eat pizza often (as this customer says) knows perfectly well that no oven cooks perfectly even, especially with a deep dish Sicilian pie. On occasion you may get a corner on the well done side. Our policy has always been: The customer is right 99%+ of the time. However, when they are unreasonable and high maintenance (as this customer surely had been), we reserve to stop delivering to such customer.
09/22/2007
With three trys almost back to back each getting progessively worse. Each time missing portions of the order. When trying to have the situation rectified was told exactly where to go and was hung up on.
I am not sure what this is all about. We always try to resolve any complaint and the ONLY TIME WE WOULD EVERY HANG UP THE PHONE ON THE CUSTOMER IS IF THE CUSTOMER CURSES OVER THE PHONE.
Details
Phone: (727) 939-1540
Address: 811 S Pinellas Ave, Tarpon Springs, FL 34689
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