Va Cuba

On Dec 11, 2018 I used VaCuba services to ship a laptop to my sister in Cuba. VaCuba personnel in Tampa, guaranteed that the laptop and the accessories which included a digital pen, was going to be delivered personally by their agent in Cuba. The cost of this service was $100. The laptop was delivered to my sister on Dec 29,2018 but he digital pen was not delivered, my sister signed the receipt and stated on the receipt that the digital pen was not included, the agent denied that the pen was in the package and he knew nothing about the digital pen. also the agent did not provide my sister with a copy of the receipt. After several times contacting the office in Tampa about this issue they have evaded the problem and now they do not return my phone calls. This company is a sham!! stay away from them!!!!!