US Heating and Air Conditioning

Be warned. Do not use this company. Terrible customer service. They are rude. They do not show up on time or call you back. After the first tech did not show up on time (after waiting 3 hours) I was told by the second tech that my problem was a quick fix, the parts could be purchased locally. After one week, I had not heard from them so I tried to call them back on multiple occasions to find out what the delays were. The first time I called I was told that they did not know what the hold up was and that I would be called back. After waiting two more days with no call back, I called them again and after being left on hold for 10 minutes I was told that they still didn't know what the hold up was, but I could expect to have a tech show up...3 days later. When I called to complain about the service I was told I could "take it or leave it". The customer service person told me to stop 'brow beating' her and actually hung up on me while I was talking to her. DO NOT USE THIS COMPANY.