Cabinets By Otto

I do not recommend Cabinets by Otto or whatever name they may be operating under. I had 2 jobs done by them. The first job was OK. The second part of the job was to build a custom cabinet and install it. We have received nothing but broken promises, numerous phone calls ignored (familiar from other feedback here) and no reply to emails. Only when we resorted to threats of legal action did we get a callback. Today Ralph promised to install the cabinet, I took off from work to be available and 5 minutes before he was scheduled to arrive he informed us we could pick up the cabinet and install it ourselves. In this economy there are reputable, trustworthy people who would treat customers with the respect they deserve. Cabinets by Otto is not one of them.