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RL
Robb L.

12/05/2018

Overall

The work he and his son did at my home was fine but he charged my wife $75 for a few parts from Home Depot to replace the gas line under our cooktop. I wasn't home at the time. I spoke with his son on the phone after they left our home when my wife informed me of the charge and asked his son to send me a copy of the receipt for the parts purchased and his son agreed to. We have a camera in the room the work was performed and I was able to see and hear him first tell my wife the bill was for $120 then changing it to $160 after his son said something to him in a low whisper. That evening I sent him a follow up message asking him to send me a copy of the receipt because I hadn't received it yet, in which I got this reply: "I have never been asked that in 30 years no I'm not going to send receipts I'm sure in your business if you been a contractor do you give all your receipts to your customers no I'm sure you don't I did what was asked have a good evening." I'm giving him a 1 star rating because, even though he did perform and complete the task I asked him to do, him over charging my wife and refusing to show me the receipt completely ruined my experience with him. If you are on a tight budget I would not recommend hiring this guy. Sorry Steve.

SO
Susan O.

01/29/2018

Overall
Selection
Service

Steve has repaired and installed appliances in our home since we moved to the Davis County area 6 years ago. I find him to be totally honest, friendly, and knowledgeable. He completes his work in less than 1 hour. His service charge is $85.00 and a real deal, then you pay for parts after that. I recommend Steve's Appliance to everyone.

MB
Marcy B.

12/08/2016

Overall

Deserves 0 stars... This guy is a scam, charged me $75 to come look at my dryer did no testing and "diagnosed" the problem on assumption. And then wants us to pay $220 more for something that may or may not be the issue.

EF
Erika F.

11/30/2015

Overall

If I could give 0 stars for this repair service I would. The repair man rescheduled the service due to being out of it after taking a muscle relaxer, and then forgot to come for the time he rescheduled until after i called to remind him. He left me the parts that were taken out of my appliance to throw away. And now he's calling and asking if I put a stop on my check from paying him last month when I have verification from the bank that the check cleared the day after he performed the service. Do not use this service.

Details

Phone: (801) 599-1169

Address: 1089 W 2700 S, Syracuse, UT 84075

Website: https://www.facebook.com/Steves-Appliance-Repair-817838014966051/timeline/?ref=br_rs

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