The CORE Institute-Peoria Lakes Club

I have been going to the, The Core Institute since 2011 and have had nothing but Amazing results from all the Doctor's that I see there, compared to all the other Doctor's that I have seen here in Arizona! The Doctor's at The Core Institute saved My Life back in 2012 after having to have 5 femur surgeries on each of my legs. And if it weren't for them I would be a double amputee from my hips down and wouldn't be alive today and still able to walk. They are the very best Doctor's I have been to here in Arizona! I have had other surgeries done from different Doctor's at The Core Institute for a reason Because They Are The Very Best At What They Do! I will be having my spine surgery done by one of the Spine Surgeon's from The Core Institute Also. Yes, The Core Institute is always busy but there is a good reason for that, it is Because They have the Very Best Doctor's here in Arizona and That Is Why The Core Institute Has Been Ranked #1 in Orthopedic Medical Care And Still Is Ranked #1. This Is the Best Place To Go For All Your Orthopedic Needs! I have been everywhere else in Arizona and Nobody else can compare to the care that I have received from all the Doctor's at The Core Institute!

Long Story Short.. Went to CORE, as recommended by a friend.. Went 06-18, 06-24- and 06-29-2015 with a diagnosis visit on 07-07-2016. Had problems with shoulder pain,that progressed through lower body. Primary Doctor thought Arthritis, noway does arthritis progress thru the muscles,or cause confusion, tremor,and gait issues.



FIRST 06-19-2015 visit, tell the doctor symptoms.. Doctor doesn't even take notes...He says MRI is needed, writes order, and he schedules appt at office on 06-24 for emg of upper body, then appt, emg of lower half.6-29*2015. Gives me an order with dates showing what is needed and what will be ordered, tells me that he will need a pre authorization for MRI.



2nd visit EMG done on upper limbs, results, he say's Carpel tunnel both hands. He says he will orders carpel tunnel glove prosthetic to be worn, and puts me on Pain Meds.



Went home, wondering why no appointment call has been received for MRI

Called Core says they sent the order over on the 19Th of June, I got phone number from Core and called MRI provider, who stated MRI Order not Received.

Called Core, stated Provider shows no record of any order for MRI... Lady on phone states they faxed over, I asked will you refax? She say's she will TRY.....



Waited 30 Minutes, Called My Insurance Provider.. I explain the problem.. The insurance provider, 3 way calls the M.R.I provider, NOTHING Recieved! with the M.R.I provider on the phone, I asked the insurance carrier, "do I need PRE AUTHORIZATION for this M.R.I.?" There response..NO. Can I go to any provider I choose? YES ! .. Next Question was to MRI.. Can you get me in TODAY or Tomorrow for this M.R.I., or do I call around and find someone else? On Hold 10 Minutes.. Schedules MRI That day... But they need the ORDER from CORE..



Insurance REP 3 way phonecall's core. We fight to get the order FAX sent. Takes 1 and a half hours.... I get the M.R.I



3rd VISIT... EMG of lower limbs. I hand deliver the M.R.I to the doctor... and write it in my note book . Asked what was causing my falling down, confusion, tremor, shoulder pain... Doctors response... " Your nerves." When is your next visit he ask's... In AUGUST.. Oh, that is too long let's make a visit for Diagnosis on 7-7-2016.. Great, I think...Finally some results..



4th Visit... Rescheduled an hour later than told on 3rd visit..... Sat in Waiting room 1 hour 10 minutes after my appt time, brought to Doctors office.... NURSE.asks... "What are you doing here, we just saw you on the 18th of June?"... I REPLY..I am here for my diagnosis.. The doctor made this appt for me... I then read 3 magazines cover to cover and waited 45 more minutes...



The Doctor comes into the room, and does NOT even know my Name.. We shake hands and he says what can we do for you today? I was shocked.. and replied..."I am here for my diagnosis."



He smiled and snickered... A diagnosis? Have WE completed all the tests? I said, YES..

Then he ask's "Have you had the M.R.I ?"



That is when I went ballistic.. who is the doctor here? I explained all the troubles I had with getting the M.R.I. (See Above), that It was like a ZOO around here at core...



YOU GET MY DRIFT.... I can't type anymore... Just Run as fast as you can away from this mess..You deserve better.