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- Brands
- Amana, Frigidaire, KitchenAid, Maytag, Speed Queen, Whirlpool, dishwashers, electrolux, hotpoint, jenn-air, kelvinator, microwaves, refrigerators, tappan, washers
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- amex, discover, check, all major credit cards
- Neighborhood
- Sleepy Hole
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Reviews
05/23/2016
These guyz are the best ! We have several investment properties as well as our personal home that have home warranties with First American Home Warranty. In the past several years, we have had occasional problems that have required repairs on all properties. One of these was a dishwasher that leaked from the bottom of the door and was worked on by another local appliance company. They were unable to repair it and after the second return wouldn't answer my phone calls anymore. So I called First American back and they authorized us to use our own appliance repair company and we'd be reimbursed. We called Suffolk Appliance, the guy was out there same day, and found the actual problem in less than 5 minutes ! I couldn't believe it, the other company was replacing parts as they guessed the problem. We paid the bill and the reimbursement was completed w/i a week. They are professional, reliable and I value their expertise in keeping us worry free ! Highly recommend them to anyone !
12/04/2014
Provided by SuperpagesTimely, friendly and complete service with reasonable prices. Came to fix oven day before Thanksgiving, fixed that, and also fixed door to microwave...we didn't even ask for that.
07/02/2014
Provided by SuperpagesVery bad communication. My washer wouldn't spin so they fix it for $144..2 weeks later broke again same problem.took back they said would fix for free. Come pick it up owed $137. Screw that.i could've bought a new one
04/26/2013
Provided by SuperpagesSuffolk Appliance came out to service my washer. The service tech, David, was knowledgeable, professional and provided excellent customer service. It was refreshing to hear someone who was very thankful for his job, someone that enjoyed his job and really liked working for Suffolk Appliance. He is a real asset to the company. I recommend Suffolk Appliance to anyone who needs an appliance serviced.
02/01/2013
Although I am an avid supporter of small businesses as a small business owner myself, this company underperformed in my opinion. After vigilantly waiting during a 4 hour window, the technician incorrectly dialed my cellphone number and my service never happened. Upon informing the company, I was told that they back their technicians 100% and the customer comes second. As I understand that unforeseen circumstances befall us all, this company did not respect me as a customer nor consumer and basically "blew off" my concerns without even an apology. In this economy, many would be better off utilizing businesses that understand that our customers keep the doors open, not our employees. It is unfortunate that this small business does not understand "the small things."
06/25/2010
Provided by SuperpagesOutstanding customer service. Friendly atmosphere and fair prices. They go the extra mile to ensure your satisfaction
05/11/2010
Provided by SuperpagesWhen we retuned home from vacation with tons of laundry, our washer would not operate. Suffolk Appliance Parts came the same day, repaired it on the spot & it did not cost me an arm & leg. I highly recommend this company.
Details
Phone: (757) 538-0909
Address: 3057 Kings Hwy, Suffolk, VA 23435
Website: http://www.suffolkappliance.com
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