Personal Travel

We were referred to Andrea by family friends At first, everything was great, she is super friendly and very knowledgable in which resorts to go to. Andrea also found us an affordable all inclusive resort. However, it was impossible to get a callback from her. I made NUMEROUS phone calls where she promised she would "call me back in 15 minutes" and I would never hear from her. We had important questions about payments, hotel park and fly and more importantly insurance on our trip. She is very unorganized! Although the resort was beautiful, we will never use personal travel again.