Bitterroot Pet Palace

My family had a truly awful experience with this man. He was visibly upset that we showed up and were waiting (patiently) in his lobby 15 minutes before they open. He gave me a bad feeling with his poor attitude and the way he drug the kids dog off right in front of them. I calmly and politely returned a few hours later to pick the dog up and take him elsewhere and the man flew off the hinges. He threw all the belongings we brought for the dog all over the floor (multiple times, as if I didn't notice the first time) and again threw them all outside. He scared the dog so bad when he went back to retrieve him that the dog was cowering and shaking in the corner of his facility. He said numerous times how tired he is of taking care of crappy people and their crappy dogs and how he works every holiday with no appreciation, blah blah blah. I am also suspicious that our dog was drugged without our consent based on his actions and disposition after being removed from the facility. Bottom line, he was out of control and I was well within my right to offer to pay him for the day and take my dog elsewhere. I couldn't have imagined a more preventable and embarrassing scenario for that man. Avoid at all costs.