Mario's Roofing & Siding

Well thank god I didnt listen to the negative reviews on this site. Over the summer after a bad storm I lost a lot of siding on my house. A neighbor recommended Mario to me. We had a scheduled start date on a wednesday and he actually showed up two days earlier just before another storm. I had not researched him as I just wanted the work done fast. While he was doing the siding, my wife asked him if he remodeled bathrooms. He looked at our bathroom and gave us a quote. Being satisfied with his work on the siding and after getting quotes from two other contractors for my bathroom, my wife and I chose to go with Mario. When we were ready we met with him and he gave us a complete list of items we would need to begin the job. Being a retired Detective and suspect of everyone, I decided to do some research before I totally committed to him. I read some of the negative comments and became a little concerned with what I read but gave him the benefit of the doubt. Good thing I did. Once I had everything ready and waiting for him at Lowes. He began the job. He picked up all items and worked 12 hours a day for seven days straight. Yes, he was there everyday along with his helper, who by the way only speaks spanish. Some people may think this is an issue but what difference does it make what language a person speaks if the job gets done to the customers satisfaction. Like every major project sometimes other things need to be purchased that were not originally bought. When this happenned, Mario would inform me and went after a complete day of work to purchase what was needed. He always provided receipts for everything extra. His patience through out the process was incredible as my wife and I had changed some of the thinigs we originally wanted done. Mario did not ask for a dime until the job was complete and to our satisfaction. His input on some of the things we wanted done was a great help as my wife and I were conflicted on what to do in certain areas. When it was all said and done my wife and I have a bathroom that looks like something out of a 5 star hotlel. His attention to detail and meticulous nature made for an amazingly rebuilt bathroom. Im sorry to those reading this long review but I felt it was neceassary considering some of the things people said about him. This is his livelihood and now with the internet it is easy for someone to talk negatively about someone and hide behind these boards and affect someones monetary situations. Owning a business of my own now I know the importance of customer satisfaction. Oh yeah, Judges on Staten Island just dont settle cases on behalf of contractors without cause either. Some people are just never going to pleased no matter what so do yourself a favor and atleast meet with the guy before you draw conclusions based on what you read on these boards. I wish I can upload pictures so you can see the job he did for me.

Do NOT USE HIM!!! he is never at the job, you can not get in touch with Mario, you speak to his wife when you call any number he gives you and she is beyond rude and her answer is she gave him the message. The only time he shows up or returns a call is when he wants more money. He will not provide you with proof as to the cost of anything. He does not take care of his workers and they can not get in touch with him either. Mario is always in PA working on his own house accoring to his wife. He will stop your job for days without letting you know whats going on just so he can have his workers go to PA and work on his house. I took a ride there for myself and found out thats where he usually is and its amazing that my cell phone works with no problem from there but accoring to his wife he can't call from there since no phones work. A friend of mine happens to live a mile from his PA home and we talk all the time without a problem. So please save yourself time and money and use someone else.