More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (718) 477-0888
Phone: (718) 761-5698
Phone: (718) 761-5699
Phone: (718) 982-9401
Phone: (718) 982-9402
- Payment method
- amex, discover, visa, debit, check, mastercard, all major credit cards
- Neighborhoods
- Mid-Island, Bulls Head
- Other Link
- Categories
Reviews
04/10/2018
Great customer service! Full line of Cambridge Pavers and Wall Stone, Allen Block Wall and Caps, Sod, Mulches, Decorative Stones, Topsoil, Sand, Trees, Shrubs, Annuals and Perennials (seasonal selections), Fertilizers, Grass Seed, Lawn and Garden Tools, Landscape Fabric, Artificial Turf. Deliveries available Monday through Saturday
I HAD THE WORST EXPERIENCE WHEN PURCHASING SOIL FROM THIS COMPANY.
WHEN I CALLED TO GET INFORMATION THEY WERE UNPLEASANT AND NOT INFORMATIVE.
I CHALKED IT UP TO BEING A VERY BUSY TIME OF YEAR FOR THEM, BUT I STILL GAVE THEM
AN ORDER FOR A TRUCK LOAD OR SOIL FOR MY YARD. WHEN THE SOIL ARRIVED IT WAS
IN THE AFTERNOON AND I HAD ORDER FOR THE MORNING... WHEN THE DRIVER CAME HE
DUMPED THE DELIVERY AND MADE A MESS ALL OVER THE DRIVEWAY. THAT WAS THE LEAST
OF MY PROBLEMS WHEN WE STARTED TO BRING THE SOIL TO MY YARD WE WERE PLACING
IT IN WHEELBARROWS IT STARTED TO SMELL LIKE SEWAGE AND WE NOTICED LARGE ROCKS
BOTTLECAPS AND BROKEN PIECES OF DEBRIS IN THE SOIL. I HAD AGAIN CALLED THE COMPANY
AND EXPLAINED THE PROBLEM NONE THE LESS THEY COULD CARE LESS AND EXPLAINED THAT
THE SOIL COMES WITH STONES IN IT. I HAD TRIED TO EXPLAIN THAT I WAS PLANTING VEGETABLES
IN THIS GARDEN AND I WAS CONCERNED OF THE SEWAGE SMELL OF THE SOIL, THE WOMAN ON THE
PHONE BECAME ANNOYED AT THE CONVERSATION. WE WENT BACK AND FORTH AND SHE SAID THAT
THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. MY EXPERIENCE WAS TERRIBLE . NEEDLESS TO SAY
I WILL NEVER USE THEM AND HOPEFULLY THEY HAVE CORRECTED THE PROBLEM WITH SEWAGE IN THEIR
SOIL.
Details
Phone: (718) 761-5693
Address: 2059 Richmond Ave, Staten Island, NY 10314
Website: http://fanellilandscapesupply.com