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Phone: (281) 969-4170
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Reviews
07/09/2014
Please do not go to this place! In March I purchased a refrigerator and a stove from them. When they delivered them and while installing the fridge they tore my floor in the kitchen. The guy look at the hole shrugged and walked out. They installed the stove and started to leave. I stopped them from leaving because the stove was not working. "It was working at the shop." And? I asked. They loaded up the stove and leave. No word no nothing. After a few minutes I call the store the guy says "we'll fix and deliver it tomorrow night". No call no show the next night. I called and my call goes straight to voice mail. The next morning I call they says "we'll fix and deliver it tonight." no call no show once again. "We'll be there tomorrow night with it." This went on for a few days and nothing at all. Finally they called to say they can't fix it and to come by for my refund. I got another stove delivered the same day no problems.
Flash forward to yesterday just about 90 days...
We get in from work and the refrigerator is not working the ice in the freezer has melt and there is water all over the floor. I called them this morning to which I was informed I had no warranty left. Ok? Can you send your repair guy out to fix it? They called me at 1 PM to say the guy would be there there at 2. At 2:30 I called to see where the guy was. "Oh my bad, I forgot to send him. He's on his way." Was the reply. At 3 they call to say the guy is on his way. The guy shows up about 3:20 and does not speak English. 3:30 the guy hands me his phone and the person on the other end says, "it's fixed pay him $50." I pay him he leaves I go back to work. When I get home the fridge is not working and their number is going straight to a voice mail that is full.
Please do not use this place even if they showed up at my door tomorrow with a brand new fridge I would still say do not buy from these people.
Details
Phone: (281) 969-8788
Address: 3119 S Main St, Stafford, TX 77477
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