Cumberland River Propane

Well I ordered gas before this ice storm came in, I had 10%! I have been out of gas for almost 2 weeks! I have had my oven on @ night & space heaters in 1 room to keep warm. I still don’t have gas!

Most unprofessional customer service I have EVER had. Argumentative and inaccurate with their records. If at all possible for you to do business with someone else, you would be better of doing it!

I have terrible dealings with them also. Really slow in delivery. I called them for price of fill up and that was it. Few days later they just showed up and filled it up out of the blue and I was mad. Made them pull out the propane because I was so mad because I already had a truck from Amerigas coming and they are very quick in their deliveries. Now this stupid idot moron manager now is taking it out on me and now has banned me from buying gas from him because of his person in office screw up. He can stick the propane gas up his rear before I will come back to this lousy propane Company. People do no mess with these morons at this company they will mess you up thats for sure it just a matter of time. Amerigas is the propane Co. to deal with really professionals at this company and at the front desk!

Save yourself a lot of grief and phone calls and do not use this company. We called them 9 times to get our 250 gallon tank filled and they would give us a delivery window of a couple days and never show up. We would call again and they would give us another window and never show up or call to tell us they were not coming. We finally gave up and called them and said to cancel our still pending delivery as we were down to 25% in our tank and they still had not delivered the gas or called to reschedule. They were not apologetic nor did they even offer an explanation or apology, in fact, the lady who answered acted as if she was not surprised and this happened all the time. We are trying Amerigas, hopefully they are in business to make money and service their customers.