Century 21

I recently rented a house from this Century 21 Absolute, West Chester PA and have had nothing but a terrible experience with them. The broker Perry is a very unhappy person with an attitude all the time, I don't know how he ever sells home. The owner David is just as bad. When I moved into my home I realized my oven didn't work, I moved in, in December its now March and guess what? I STILL don't have a working oven. My lease clearly states I am too have a working oven. I have called on numerous occasions about this problem and no one ever calls me back. I did get to talk to Perry last week and he quickly got me off the phone and told me Dave would call me back, ha that was a joke.I have been yelled at by this brokers, hung up on. These property managers are FAR from professionals. I now have complaints in to Century 21's main office and if that doesn't work I am going to have to go out and get an attorney and contact the better business bureau and the realator's association to get them in trouble. the listed as a property manager and maintenance office. If they don't want to do that then why list your office as that. I personally feel bad for the owner of this house who is paying this office to do nothing but sit back and collect the rent.
Please stay far away from the brokers in this office, they will ignore you and not do anything for you after you sign the lease.
Happy house hunting!!!