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Steven F.

12/22/2023

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I am not the mechanical one in the family, but I am the one who's got free time, so I was sent to get a universal windshield-washer hose assembly for our 2016 Grand Caravan (the previous owners had tried duct-taping the broken nozzles to the hoses). The closest "factory/OEM" parts were in Lafayette, IN, and we had a trip in 3 days we needed to make. NAPA had the "universal" kit, which I took home and quickly realized would not work on this model. I came back and Chris (CSA) and Trent (assistant manager) worked for an hour to piece together what I needed to get the washer hoses and nozzles functional. They took the universal kit back, then custom-cut hosing, found the after-market nozzles that matched OEM 100%; they found elbow and T fittings that would connect the different sections of hose to the nozzles, even the fasteners to hold the hoses to the frame. Mr Mechanical back at home was amazed at what I brought home, and had it together in an hour. When the chips were down, NAPA on Battlefield Rd. came through like champions. They're at the top of our list now, for sure.

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Phone: (417) 708-2201

Address: 1703 W Battlefield St, Springfield, MO 65807

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