Cottage Inn Pizza

Horrible service! A guy answered the phone and was very rude and impatient. I asked about specials. Told him I would call back to order. I called back he got smart a few times and I let it go. I placed my order and then decided I wasn't driving all the way the southfield and he was rude! So I called back to cancel (which I didn't have to do) and he asked me why. I told him why, because he was rude and he confirmed it by hanging up in my face! I will never spend my money there and I will make sure everyone I know don't!

On Jan 20, 11 I attempted to place an order with this location and was told that I cannot use my coupon from the entertainment book. The coupon I have states "$5 off ANY PURCHASE NO MINIMUM AMOUNT REQUIRED". The customer service representative advised that per management, these coupons would not be accepted. I asked why and the gentleman stated I would have to purchase something at regular menu price, so I asked to add a 10 pc side of wings along with my 2 pizzas. Then the gentleman states that the regular minimum purchase for the regularly priced item must be at least $10.00...how? When the coupon states "NO MINIMUM PURCHASE". Clearly this location is not into retaining a solid customer base but only into charging, overcharging and making up rules as they go. The only reason they are with 2 stars is becasue I KNOW they have good food. The customer service is terrible and management has no set rules- they change on a case by case basis. I