Jesses Jeeps

Good selection, but that's about where the positives stop. Slow processing, couldn't care less about customers, poor interpersonal skills. All the Jeeps on the lot are dirty and not cleaned or serviced before re-sale. There is no inspection done. They have no idea what they are selling to customers. Purchase at your own risk!

My husband and I were ready to buy a used Jeep Wrangler. So we looked at Jesse's jeeps because they had a very large selection. I called on a Monday about a jeep we really liked and asked if we could see it that evening. The sales manager said that we could come look at it but couldn't test drive it because it needed a new brake line. He explained that it would go to the shop the next day to be serviced. We drove 30 miles to sit in the vehicle and liked it. We asked for them to contact us when it was ready. He said that it would probably be done the following day or two. I called the next afternoon to see how it was coming along and he told me that it was at the shop. Called the next day and he told me that he would check on it and call me back. I never heard from him. My husband called the next day and he said it was still in the shop and he would check on it and call us back. Again, no returned call. I called on Friday and was told that the Jeep would be ready that day and that it would be fine for us to come test drive it that night. We arrived at the dealership at 4:45 and the Jeep was not there. No one was overly concerned or sympathetic that we had driven another 30 miles to see the car and it wasn't ready. After an hour and a half the owner of the dealership called the mechanic and put him on speaker phone and asked him when it would be ready. The mechanic explained that some other things were revealed upon inspection and that it would be ready the next day. We left and had already made up our minds that we didn't want to make a 3rd trip to see the vehicle. Especially since no one at the dealership was accommodating. They never offered to show us another vehicle in the same price range. By the time we got home and another hour and a half later the owner called and left a message on my husband's phone saying that there was more work done on the vehicle and that he needed to increase the asking price by $600. Needless to say we will not buy the vehicle and feel like they were pulling our chains. Don't put a car on your lot with a set asking price if you know it needs work. Don't buy from this dealer.