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BBB Rating
A+
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amelia.dean.98

05/17/2013

Overall

This place deserves NO stars. My husband was accused of stealing here, when he DID NOT steal. He walked in with a container of oil that he had bought and had accidentally grabbed the wrong kind, he was bringing it back in to exchange it. The store wasn't even crowded but the manager and employee there both said they didn't see him bring it in and accused him of grabbing it off of the shelf. He ended up having to leave it in there and NOT get to exchange it. So whatever money he spent on it = gone. I called right after (as soon as I heard about it) and the manager called us immature, acted like nothing had just happened, said she was superior and knew more because she was older than me, said she's been the manager since 1980-something and hung up on me. The manager is a b*tch and was EXTREMELY rude and hostile. I feel sorry for her employees. She will no longer get our business, and it's a place we used to stop by often.

Details

Phone: (502) 543-8605

Address: Cedar Grove Shell 151 Buffalo Run Road, Shepherdsville, KY 40165

Website: http://www.valero.com

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