Reviews
07/31/2013
There food is average at best for the area and you will get charged for every little thing.
I used to frequent this establishment once or twice a week for lunch as it is quick and one day I asked the waitress if the AC was on. Well the owner came over asking why I was complaining and he was very rude. He acted like he was doing me a favor cooking for me and letting me eat there.
After about a year I thought to give it another chance. We ordered cheesesteaks no onions (my wife can not eat them) and asked for sauce and cheese with the sauce on the side. When our food arrives there are onions on the cheesesteaks.
I told the waitress and she went in the back to speak with the owner, a few minutes later came out and states that that's the way they come. That her slip did not indicate no onions so we did not ask her for no onions.
WOW What? Let me get this straight you incorrectly take my order, then when the food comes out wrong and I ask why, I'm told too bad. Even after we were told they would not remake our order we were handed a bill that even charged for the sauce on the side instead of on the sandwich. ZERO CUSTOMER SERVICE!!! and the food is not worth it.
Details
Phone: (570) 462-3451
Address: 10 N Main St, Shenandoah, PA 17976
Website: http://www.francescosgourmet.com
More Info
- Extra Phones
Phone: (570) 462-1320
- Payment method
- diners club, all major credit cards, discover, master card, visa, amex
- AKA
Francesco's Restaurant & Pizza
- Other Links
- Categories
- Other Information
Cuisines: Caterers, Family Style, Italian, European, Continental, Pizza
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