Minsky's Pizza

I usually love Minsky's. But after today I will not go back to this Minsky's again. We were sat in the back part of the restaurant and at first our service was great, but as the meal went on so did the service. My pizza came with the garlic cheese toast, which my waiter didn't put in until right before our meals came out. After our meal we asked for two boxes and he came back and put the boxes on the table. We had watched him box up their pizza and when we asked why not ours he replied well you're pizza is messier being a tostada pizza and all...well what?!?!? If it's messier shouldn't you be helping us? And then we waited for fifteen minutes after our meal for the bill. The bill was incorrect so someone else in our party went to speak to the manager and to make sure our bill was rung up correctly. While he was gone speaking to the manager I overheard the waiter bad mouth him to another waitress, while we were still sitting at the table. After awhile the manager came in and took our pizzas and told us to leave and I asked him if he was the manager, because I wanted to make him aware of the waiter bad talking someone in front of the other people in the party. He said yes he was but he didn't want to hear what I had to say, in fact even told me he didn't care and wouldn't listen to anything I had to say because of the other complaint. I looked at him and went I haven't said a word to you and you won't even let me speak that is not ok. The manager never apologized to me and just told me he was done with the conversation. I'm not confrontational, but I have never been treated like this at a restaurant. I just wanted to make him aware of his server bad talking someone in front of the rest of the party and he kept telling me he was done with the conversation before I could say anything. But after being treated like this by the manager I understand why the employee was the way he was. Maybe a course in customer service would serve him well.

We go there every Sunday and get 2 salads with italian dressing and a small pepperoni, roasted garlic, mushrooms and italian sausage pizza and 2 drinks. Great service and great food every time!

Great food, great service and very kid friendly (Lenexa location). This is my favorite pizza in town and the salads are great. We love the Lenexa location the best because it has a room with arcade games for our children and they are free to get up and roam around.

We LOVE Minsky's! The service is friendly and fast. There is something on the menu for everyone and it is ALL delicious.

I am a Senior Citizen and was thrown out just for bringing a small 1 2OZ bottle of coke zero. The rude staff /manager threw me out for bringing in a coke zero . They should of just told me nicely that they didn't allow outside sodas. Instead of throwing me out. He also stated that he had put up with a lot of things before in the restaurant but bringing in your own soda. was the worse... Can you believe that?? I said I was sorry that I was used to doing this in my state and complaints because most don't have coke zero, and I admit I am addicted to only that brand. He said well the rest of the country isn't like that. Hum!!! really I used to work for the airlines and have frequented many establishments, and have never been treated so rudely. Poor representatives for the state of Kansas, as Minsky's. Very Rude waitress and Very rude Manager. Very expensive pizza, for today's economy. I guess they have so many customers they can treat people like cattle.

You'd of thought that I had brought in something illegal, or dangerous. If this is the worst he has ever experienced in his restaurant is a little old lady bringing a coke zero,. There was a baby in there eating their own food as well, next , little babies will be thrown out for bringing their own, along with the little old ladies. I think this restaurant staff is in the wrong business. If the manager is rude to customers, his staff get's their lead. I felt like I was in the twilight zone. I don't know if this restaurant has a corporate office to complain to. My son and daughter went the next day to complain to the manager. Someone lied and said there was no male manager on duty the day before and told them they needed to call another day and ask for a manger, that one wasn't present. Of course they lied. Do yourselves a favor and skip Minskys . I have read other reviews for this location as well and they talk about the rude manager and staff. Looks like it is a pattern. Corporate if you are listening.

I plan on telling anyone who will listen about this horrible experience of being aske to leave the restaurant and pizza was put into a box, and I was literally told to leave over it. wow!!!! I would really like to plaster this on the news...

visited and thrown out on 8-20-2011

This used to be a good place to go years back, something changed. They are average at best when it comes to pizza.