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Brighton Motorsports LLC
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Reviews
08/15/2013
I made an offer for a car Brighton had on consignment. The sellers accepted the offer as confirmed to me in an email by the Brighton sales manager. The deal was to include a one-piece hardtop which was in another state and was contingent upon photographs of the top being provided to me. The sales manager stated he hoped to have photos within 24 hours at which point I would make the deposit. He requested my personal information to draft the sales order and this was provided the same day.
Two days later with no contact from Brighton, I emailed the sales manager. With still no contact two days after that, I left a voice mail message on his cell. I tried again the next day as well. Two days after that, one full week after being told my offer was accepted, I tried again. No answer. I then called the business and reached him and was told the sellers had contacted a local "friend" who had purchased the car instead. This had taken place the day before and the sales manager said he had intended to call me.
For a business which publicly advertises its "honesty," let me say this. Honesty and integrity walk hand in hand and you cannot have one without the other. Brighton told me the owner had accepted my offer. If the owner then went behind their backs and arranged another deal, Brighton should have stood by their commitment to me even though the seller did not. They should have insisted that the out-of-state owner either conclude the original deal or remove the car from their premises and consummate the transaction themselves.
Details
Phone: (480) 483-4682
Address: 15650 N Northsight Blvd Ste 1, Scottsdale, AZ 85260
Website: http://www.brightonmotorsports.com
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