U S A Muffler & Brakes

I only chose one star cause I couldn't write a review without it! We took our car here for a basic oil change. As soon as you turned the car on the check engine light came on. One of the guys said we had a bad sensor. After taking the vehicle to the dealership and paying $150, come to find out the oil filter was put in backwards, oh and it was the wrong size too!! We go back to Nwi and the guy tells us he can't do anything without the filter? Really? Cause that's going to matter if u have the filter? You as a mechanic saves all ur parts from each customer? I have my paperwork from the dealership telling u what was wrong! It wasn't a bad sensor! Whoever put the filter in clearly shouldn't be working on cars. Are they even certified?!?!? The guy we spoke to, Robert, gave me a number Alejandra to call. Lady acted like she didn't speak English until our 3rd conversation! Then all of a sudden she speaks perfect english! She, still is asking for the filter! And, if we spoke to her husband? Excuse me! Your husband that you own the shop with? Who pawned us off on you, for you to act like you don't speak english! HORRIBLE!!! UNETHICAL!!!! You called us to hurry back to your shop cause you had errands to run? DO NOT BRING YOUR CARS HERE!!! This experience was unbelievable!!!

go someplace else!! They keep changing their story, giving excuses, and NOT honoring their work. Then you have to pay someplace else in order to get it done right! Remember, you have been forewarned.