More Info
- General Info
- DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kidsā shoes are also thereāready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoyāitās as easy as that. Because shoes say a lot about youāso say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is āDesigner shoes. Warehouse prices.ā and the company delivers an experience of ābreathtaking assortment, irresistible value, and simple convenience.ā DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
- Email Business
- Services/Products
- Boots Handbags In-Store Pick-Up Jewelry Shoe Donation Shoe Repair Services Shoes
- Brands
- converse
- Payment method
- visa, amex, discover, master card, cash
- Location
- Woodfield
- Other Link
https://stores.dsw.com/usa/il/schaumburg/dsw-designer-shoe-warehouse-woodfield.html
- Categories
GalleryView all (1)
Reviews
01/29/2012
I went into this location because they usually have a good selection of items on their clearance table. I just so happen to find a Sakroots ereader cover (I've been looking for one for awhile) so I grabbed it up and walked on to the back to look at the clearance table. Out of nowhere a woman approached me and started questioning me "Are you finding every thing ok?" (I said "yeah") Then "Can I help you find anything in particular?" (I said "no"). By this time I'm wondering how she managed to walk by the 15 to 20 people all the way in the front of the store JUST TO HELP ME? She was looking at my hand to see what I had, then asked if I had a rewards membership (I said "no"). She goes to the front...after a bit she reappears and literally signs me up, she has yet to approach anyone else. This time, she inspected what I had in my hand and began inquiring about it. All the while I'm thinking "Wth? Ummmm, why are you bothering me?" Then she goes back to the front of the store...not once stopping to help any of the 20 to 30 people who are now in the store. I felt really weird and uncomfortable after that. Then I looked up and saw an attractive blond woman walking around and pretending to look for something in my immediate vicinity. I was thinking "you've got to be kidding me?". I realized what they were doing...I was being profiled. These people were racially profiling me. I was the only African American in the entire store! I was the only one approached to receive this special "customer care." I later found out the attractive blond, pretending to inspect things in my immediate vicinity, was the MANAGER! Btw, her response to me when I made a very quiet complaint (some people would have went off) was "I'm so sorry you were made to feel that way. I'll look into it." I'm thinking "seriously lady??" I'm a BioChem major, minoring in Economics, yet getting profiled by some shoe reps??...I left the store (after purchasing the ereader cover) feeling like garbage. Btw, I later called the customer service number on the receipt to see if they had me listed yet as a rewards member..........N.O.T.H.I.N.G! Perhaps it takes awhile for it to show up in their system, but I honestly don't expect anything to ever show up because her goal wasn't to provide customer service...it was to make sure I didn't steal.
Details
Phone: (847) 240-1594
Address: 901 Perimeter Dr, Schaumburg, IL 60173
Website: https://stores.dsw.com/usa/il/schaumburg/dsw-designer-shoe-warehouse-woodfield.html
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