Rich Duran Plumbing

Incompetence! Terrible!! Zero stars!!! We had been using Rich Duran for almost 4 years. MISTAKE! We called another plumber and found out Rich Duran is incompetent. These are the mistakes Rich Duran made- My roof is damaged from overflow water from not adjusting the bob valve on my swamp cooler properly causing excess water to leak on my roof which has very little gradient in the first place, plus they installed a cheap water line after ruining my brass water line from improper storage, and they never noticed that my boiler was not dangerously up to a code from 2004 to filter gas sediment (an easy fix). Also last year when my water heater broke they could not come out in a timely manner ( 5 days) whereas Pauls came within 24hrs of notifying them. NEVER use Rich Duran, they do NOT know what they are doing! Customer service is nonexistent.