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(661) 297-1247CallVisit WebsiteVisit WebsiteMap & DirectionsDirections26531 Bouquet Canyon RdSanta Clarita, CA 91350Write a ReviewWrite Review

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General Info
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Santa Clarita, Calif.
Email
Services/Products
House Hold Appliances
Brands
Klipsch, apple, at&t, hewlett packard, ipad, iphone, refrigerators, samsung, sprint, toshiba, verizon
Payment method
master card, visa, discover, amex, diners club, paypal, cash, check, company card, debit
Location
Bouquet Canyon Plaza
Neighborhood
Saugus
Other Email

Categories
Other Information

Price Range : Average

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Reviews

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DR
Dana R.

10/04/2016

This icon signifies the review was contributed by a participant in the YP for Schools program
Overall

A good Best Buy location with a decent selection. Service can be spotty but parking is easy right out front.

MB
Michael B.

10/17/2014

Overall

Not willing to help a customer that this store made a mistake.
Visited at this store and was told about the pre-order deal they have. I told them that i will do it close to my house in Lakewood, CA. They said the last day to do the pre order with the $200 gift card was that day and can do the pre order it there and the pick up will be at the store near me. I was guaranteed by the sales person that it can be done. At the end of the transaction i verified it again that the pick up will be in lakewood, CA. Sales person said "YES".
I got the email today that my phone will be ready for pick up tom. I got really excited and kept reading and it says pick up at sta. clarita. WTF!!!... i live 50 miles away. i called them and told them about the problem and all i got is "sorry we cant help you. You did the pre-order here so the pick up will be at this store." i was guaranteed that the pick up will be close to my home. and this the answer i got: " it's either you pick up the phone here at our store or cancel and lose the gift card deal." when i did the pre order i even confirmed with the sales person again that the pick up is in Lakewood, CA. Spoke to the sales lead Jonathan and to pull the transaction and check who helped me. He said that they will not be able to tell who did the transaction. B.S.!
Spoke to Sales Manager Charles and can't help me either.

I was tricked to buy at this store!

Are they this desperate to lure customers at this store giving false information?

I guess they need to be if they don't know how give their customers a pleasant experience.

Details

Phone: (661) 297-1247

Address: 26531 Bouquet Canyon Rd, Santa Clarita, CA 91350

Website: https://stores.bestbuy.com/ca/santa-clarita/26531-bouquet-canyon-rd-113.html/?ref=NS&loc=ns100

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