More Info

One Call, That's All!

General Info
Since its beginnings in 1957, Craig Swapp & Associates has been fighting to protect the rights of individuals and to help them recover financially from injury-related accidents. "One Call, That's All" means that with one simple phone call you benefit from the expertise of over 50 caring legal professionals working together to help you. Whether you've been injured in an accident or hurt by a prescription drug or defective product, Craig Swapp & Associates is dedicated to helping you receive the care you need and the compensation you deserve. Over the last 50 years, more than 55,000 individuals have been grateful they made that "one call" to our office. Our attorneys specialize in representing the following types of cases: automobile accidents, motorcycle accidents, medical malpractice, product liability, semi-truck accidents, wrongful death, brain damage, head injuries, dog bites, slip & fall, workplace injury, aviation & train accidents, cycling accidents, product liability cases such as Fosamax, Reglan, and more.
Email
Services/Products
* Automobile Accidents* Motorcycle Accidents* Product Liability* Semi-Truck Accidents* Wrongful Death* Brain Damage* Head Injuries* Dog Bites* Slip & Fall* Workplace Injury* Aviation and Train Accidents* Cycling Accidents* Product liability* Social Security Disability* Bankruptcy.
Location
Serving All of Utah
Neighborhoods
Winstead Park, West Bench
Languages
English, Spanish
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
SS
Sharie S.

02/13/2015

Overall

My experience with Craig Swapp and Associates was amazing. My Legal Assistant Brittnee Knighton made me feel very comfortable and appreciated, she answered all of my calls and kept me up to date with my case. I am very happy I choose Craig Swapp to have my back:)

BN
Bryson N.

01/12/2015

Overall

They were fantastic in dealing with everything. Fast efficient and did the job they promised they would do

LC
Louis C.

10/23/2014

Overall

The teams are great. Talk about keeping hope alive! They came though for me.

I will recommend them.



Thanks Craig Swapp and Associates

JR
J R.

02/24/2014

Overall

A bankruptcy is a very scary, stressful time and they helped us navigate and ultimately get through a rough time. Amy Stocking, and Ron Glines are the epitome on professionalism and were always there for us with any questions and concerns. They made things so much easier!

BB
Ben B.

01/29/2014

Overall

Unfortunatly auto accidents happen, and when your out of state your auto has been totaled and you have injuries you look for help. My first call to an Auto Accident Attourney was answered by a young lady (possibly receptionist) who advised me to don't settle for six months and if your still hurting after that call me back!! REALLY. So i did some asking around and the young lady at the tow yard where our auto was impounded recomended Craig Swapp &Associates, i gave them a call and the next day i had an appointment with Derek Sanders who came to our Motorhome where we were staying took all the information regarding the accident and assured us that they were in control and that someone would be in contact with us shortly. Since that October meeting we have been in contact weekly with Venessa Price weather it be e-mails or phone conversation she has pointed us in the right direction, you could say she has been our liaison to all the unknowns. Thank You Venessa and Thank you Craig Swapp for having a brilliant young lady and Go-Getter on board.

phillipdurfee

10/29/2013

Overall

There are so many challenges with an auto accident, especially when the insurance company of the person that hit me is denying that there is coverage. From my inital meeting with Joel to my conversations with Jessica Osborne, who has been assigned my case, I feel as though they are there to make sure that I am taken care of. Phone calls have been returned promptly and my questions thoroughly answered. Jessica has been great. She has called me to fill me in on how the case is proceeding. I can't imaging going through this without them having my back. I would gladly recommend Craig Swapp and Associates to anyone.

Overall

Craig Swapp & Associates are the best, Amy Stocking, Brittnee Knighton and Attorney Ron Glines were very helpful and made our filing for Chapter 13 less stressful and we were treated with dignity and respect by them and their entire office. We would not hesitate to call them if we need their help in the future. They made us feel like family and we are so thankful to them.

crazyrazzie

07/10/2013

Overall

BEST BANKRUPTCY LAWYER IN UTAH!!!! After getting a couple of judgements, my wife & I decided to call around & see if anyone could help us, we had numerous fliers from different lawyers in Utah & Salt Lake Counties after calling a few & getting no wheres. I called Craig Swapp & Associates, the receptionist was very helpful & understanding. She told me she would try to find someone who could call me back that day, after about 30 minutes since I had called, she called me back & said Greg could call me later that day. Greg called & listened to what I was explaining to him & answered all my questions, I got off that call already feeling relieved. After coming up with part of the money, I went to sign the paperwork met Brittany, who was very informed & answered all of my questions with a smile. I took it upon myself to run my wife's signed paperwork back that day & met Shelly who again answered my questions with a smile. I was feeling very relived in this process. After going back to turn in all our information & then the signing day was great. Again constantly informed about the whole process & met Ron Glines, who was helpful & answered more questions. Then came the day for our 341 meeting Ron, met with us before we went in & explained what was gonna happen again.

We want to thank Ron, Shelley, Brittany & Greg they are a great group & make you feel like you are their only client, willing to take your calls & answer any questions that you have. I recommend Craig Swapp & Associates to anyone needing help with a bankruptcy. You are treated with respect & dignity. :)

thegift

07/10/2013

Overall

After Several Judgments and garnishments, we finally had enough. we spoke to several places and decided to go with Craig Swapp & Associates. upon arriving we new that we came to the right place. with in 48 hours of our fist call we were taken care of completely. after 5+ years of stress we can finally sleep at night (sometimes a little to well) we never knew that debt relief could be this liberating. Thanks so much to Shelly and Ron, and Craig Swapp & associates.

Overall

Craig swap did an awsome job for our bankruptcy they always called us back in a timely matter with answers to our questions. shely was awsome she helped us through the entire thing thank you so much Craig swapp we feel relieved

shaffer77

05/08/2013

Overall
My experience with Craig Swapp...

My experience with the firm Craig Swapp and Associates was top notch from my initial meeting with Joel from the Boise office, who came to my apartment, and continued with the excellent help and patience of Cindy Rhoades. She was assigned to handle my case and I had so many questions and worries. She had tremendous patience with me and promptly answered all my emails and returned my phone calls and took time to explain everything to me. I am extremely pleased and grateful for everything they have done for me. I highly recommend them!

jaredwhale

04/25/2013

Overall

I was referred to Ron Glines and Shelley Roberts at Craig Swapp and Associates through a family friend. My financial situation was burying me alive and I knew I needed to get legal help, but I was at a loss as to who I could trust for good counsel. Ron Glines and Shelley Roberts were able to flex around my schedule and walk me and my wife through the bankruptcy process in a way that really satisfied our need. They handled the details and got the information that I was at a loss to obtain. I highly recommend them to anyone who finds a need for legal counsel, and trustworthy advice.

imiubu

04/11/2013

Overall

I was referred to Craig Swapp and Associates to help me file a bankruptcy. An acquaintance had used their services and had been very pleased with the help they had received. I had no idea what law firm to use to help me file this rather complicated bankruptcy. After meeting with Ron and Shelley they gave me great advice and guidance as to how to deal with all of the problems I was dealing with. They guided me through all of the rules and procedures and always answered my many questions. Even if I left them a voice mail with my question Shelley would always return my call and help me or guide me as to what I should do. There were a few times that I called with some questions and neither Ron nor Shelley were available but one of the other associates got my file, reviewed my information and was able to give me some advice as to how to proceed. They really went the extra mile.



I really appreciated their help and I think they did a great job. I give Shelley 5 stars because of the extra work she had to do for us. I would recommend this law firm to help anyone that has to deal with the possibility of filing a bankruptcy.

bballfan32

03/29/2013

Overall

Ron and Shelley were very easy to work with. They were professional and responded quickly to all of our questions and concerns. We would highly recommend Craig Swapp & Associates.

chrisdurling

03/06/2013

Overall

I went to Craig Swapp & Associates after my business had closed down. I was being contacted daily by collectors and they wanted me to pay huge amounts of debit that the company had collected. I was told by many of these debit collecting companies that if I didn't pay they were coming after me and my assets and would garnish my wages. I worked with Shelley and Brian at Craig Swapp & Associates to help me file for Bankruptcy and get the whole mess taken care of. Both of them were very professional and new from start to finish how to help me out. I couldn't be happier on how fast and smooth everything was taken care of. I would recommend them to anyone that has to go through bankruptcy.

slcsteve

03/01/2013

Overall

My situation was somewhat typical, yet I still felt I received the individual attention I needed for my circumstances. Shelley and Ron were both very professional and made me feel like I was in 'good hands' during the entire process.



I would recommend Craig Swapp and Associates to anyone facing similar circumstances, based on the treatment I received. Thank you!

shelleyrocks

02/25/2013

Overall

Before my divorce we always had huge medical expenses because of Special Needs children. I am not complaining about that and tried to pay all of the bills. After my grandson was born to my teenage daughter we could not get any help or response from the hospital. They wanted big payments that we could not afford with all of the other medical expenses we were trying to pay. We made an offer that we could pay and still meet all of our other obligations. Not good enough for the big bad hospital, the started garnishing my wages for so much every month that I could not pay my other obligations, so they started garnishing my wages too. The "Debt Snowball in reverse!"

During this time after many years of whateever, I had enough, moved out and filed for divorce. Even though I left enough money in the bank account for half of the next months mortgage, he quit paying the mortgage. He has lived in the home for over a year for free. So I am living somewhere else and my name is on the mortgage headed for foreclosure. Unbeknownst to me, my ex had also stopped paying the credit card bill. I couldn't pay it, my checks were still being garnished! I especially could not pay the full amount due they requested from me when they final found me and let me know how many months had not been paid. I had no other choice but to file for bankruptsy. I wasn't sure where to go but got a coupon in the mail for $0 down with a payment plan. At last someone reasonable.

When I made the call I was greeted warmly and had an appointment that fit my schedule right away! I thought it might take weeks.

Shelley was so friendly, non judgemental and on my side. I thought I had a new best friend! I got many calls and emails checking up on me and helping me through the process. Shelley even offered to come to the bankruptsy hearing with me on her day off because she knew how upset I had been.

Afterwards I still got phone calls and emails while we waited for the bankruptsy to be discharged. Shelly and Ron were awesome!!! My only regret is that I did not use Craig Swapp for my divorce!!! I don't think they would have let me be threatened by my ex's attorney or that they would have let me settle for what I got stuck with.

My law firm is Craig Swapp & Associates!

Overall
ONE CALL TO SCREW IT ALL! This...

Previous review was truthful. Reply from Graig Swapp and Associates representative is inconsistent with events that we've experienced and most of the data provided is not true. This is clearly shows what you'll be dealing with when you hire them. Let me elaborate on what really happened in response to the Craig Swapp reply.

1. Craig Swapp: we make every effort to meet the expectations of every client

Response: no you're not, because we obviously would not be writing this review if you met our expectations.

2. Craig Swapp: after reading review we immediately reached out to her and her husband and explained how she received a medical bill after her settlement

Response: they never called us after reading this review, this is a lie. Our case was closed a while ago and Craig Swapp clearly showed us in the past that they don't care at all about their clients after you sign settlement. I can prove it with my phone records that they never called us after I've placed this review. Again, will you trust a law firm that would lie about the facts just to make themselves look good? I wouldn't.

3. Craig Swapp: our goal to uncover every medical expense incurred to ensure that it is paid at the time of settlement;

Response: well, you didn't pay for our medical expenses for laser therapy (over $3000 was never covered by settlement), and there was no two accounts made at Tosh for the same physical therapy. I work for the clinic and there is always only one account made per issue, which is in this case were neck injury after the car accident. I can prove it simply by calling Tosh and requesting our records.

4. Craig Swapp: provider did not inform us of the second account and we were unaware of this situation until the post-settlement

Response: again this is another lie. We've sent them all of the receipts from therapy that we have on file way before settlement was reached. Plus physical therapy was in fact one of the first treatments we've received at TOSH. How is that you're not aware about the very first medical bill? I have an email saved with all PDF files that I've sent you with all of the receipts. My guess would be they lost it, because they changed person that were in charge of our case and now they making it look like they never knew about it. When we called them to resolve it, they simply told us in legal language; there is nothing we can do about because you already sign settlement and we just don't care. You have to pay it out of your pocket.

5. Craig Swapp:;we had 49 telephone conversations, sent 10 emails, mailed 8 letters and left 3 voice messages

Response: seriously, 49 phone conversations? Maybe 12-15 at the most. Can you prove on what days you had 49 conversations with us? This is just funny. Eight letters is also BS. Again, prove it on what days you sent those letters and what letters were about? We have all letter that you've sent us on file, so try not to lie this time, because I will go public with this information to uncover your low quality practice and how you cheat your clients.

6. Craig Swapp: A client may withdraw at any time and are not charged for our services, unless that former client retains another attorney or tries to accept a settlement offer directly from the insurance company that our firm negotiated prior to termination.

Response: this is also BS, read your contract before you sign it. We didn't hire any new attorneys at that time, we just wanted to get rid of Craig Swapp, and they told us that we have to pay around $5000 for the services they done so far, where settlement was around $6000 for our medical expenses that were way above $10,000.

SHAME ON YOU CRAIG SWAPP, my wife is disabled after the car accident!!! She lost her job on top of that, being unable to lift, you never even bother to seek wage loss settlement that I've requested from you. STAY AWAY FROM THIS SCAM LAW FIRM!

claimed iconBusiness Response09/20/2012

At Craig Swapp & Associates we make every effort to meet the expectations of every client. We’re sorry that this experience with our law firm did not satisfy this client. After reading this review, we immediately reached out to her and her husband and explained how she received a medical bill after her settlement. As part of the resolution of every claim, it is our goal to uncover every medical expense incurred to ensure that it is paid at the time of settlement. In this case, the client had two separate accounts with the same medical provider. The first account was paid by her PIP coverage. As a matter of policy, our legal staff contacted this provider and was assured that the account balance was zero. Unfortunately, the provider did not inform us of the second account and we were unaware of this situation until the post-settlement bill was received by our client. Had we discovered this second outstanding amount at the time of settlement, that amount would have been paid at final settlement. Although such omissions are rare, we include the following language in the final settlement documents: "If there remain any unpaid medical expenses, including those presently known or unknown to me or my attorney other than those set forth above, it is my responsibility to make payment from my portion of the settlement proceeds." We certainly understand this client's frustration, and that is why we make every effort to uncover all medical bills before final settlement. We would also like to clear the record regarding other misrepresentations included in this review. Our policy is that we contact our clients often and we keep meticulous records regarding our client contacts. Regarding this particular client, we had 49 telephone conversations, sent 10 emails, mailed 8 letters and left 3 voice messages. Also, we never pressure our clients to keep their case with our law firm. A client may withdraw at any time and are not charged for our services, unless that former client retains another attorney or tries to accept a settlement offer directly from the insurance company that our firm negotiated prior to termination. When the new attorney asks for the case file, our contract specifies that we can charge for the extensive work we have done up to that point, which the new attorney will use and benefit from in settling the case. Hopefully, our explanation will provide balance to this review. If you have any questions or concerns about our services, we're always happy to answer. Please call us at 1-800-990-1919.

This listing has been claimed by a business representative.
larryg12

10/11/2012

Overall
I would like to thank Shelly R...

I would like to thank Shelly Roberts & Ron Glies for all there help with my case, They made it all flow smoothly in a very desprate time of my life.

Thanks for all the attention to everything.



Best Regards,

Details

Phone: (800) 404-9000

Address: 9980 S 300 W Ste 400, Sandy, UT 84070

Website: Primary Website

People Also Viewed