Costco

Had to get my tires rotated , had to wait 20 minutes to just be served , then I was told it would take 2 hours . My time is not worth the savings

Quality Poor to fair

Costco San Dimas on Lone Hill Ave. mailed out coupons that were good until Mar. 31. I particularly like the $8 off on water filters. We went yesterday and found out that the store is closed for Easter. So I called this morning to see if they would still honor my coupon. Spoke to a lady who said no but she'll check with the manager. After waiting about 5 mins, a lady came on the phone and told me the same thing. I am a loyal fan of this Costco and spend a LOT of money buying almost everything that they sell. I should not be punished for a mistake that they made. Would it be so hard to please me by honoring the coupon one day late since it was not my idea to close the store on Easter and whoever printed the coupons screwed up ? This is the 2nd bad incident that I've had with this store. The 1st one was a very rude cashier who should not be working there. I plan to pursue this complaint with the Corporate Office until it is resolve. If not, I will surrender my Costco membership and see if I can get a prorated refund. Sam's Club is right across the street from them.