Lapp, L Dale, MD

Dr Lapp delivered my first child in 1978 and my last child in 1996 for a total of 6 kids, I love him he is the best doctor.

Dr.Lapp is a great doctor. I feel very comfortable with him and trust his advice fully. He really takes the time to explain things to me in a way no other previous doctor has. What a hard thing to find these days, a doctor that actually cares and doesn't just rush you out of the office! I will continue to visit him and recommend him to friends and family. The lab staff downstairs... now that's another story. I left without getting my bloodwork done because the lab staff was in such a hurry to get me in and out of there that there was no way I felt comfortable letting them stick needles in me.

Let me save you a very nasty experience with this advice - find another doctor. Dr. Lapp has shown no compassion as I was going through a miscarriage. The staff in his office is rude (no smiles, no politeness in this office) and incompetent. Mrs. Lapp, who handles finances, demanded my deductable before the procedure (DNC, because the baby died but was still inside of me) I paid it of course, what am I going to argue with the dr about deductible ($650) while I am in so much pain? Dr. Lapp was late for almost 2 hours for the procedure and without any apology. His office did not submit the bill to the insurance company so I ended up paying another $650 to the hospital who is entitled to the deductible since they submitted their bill per protocol. I called Dr. Lapp to explain at the end of February. I've had the run around ever since, Dr. Lapp doesn't return my phone calls (he did not return my phone call for 5 hours when I called him for pain medication, I was in agony and I could not get anyone in his office to help me). it is now August, I still do not have the $650 that Dr. Lapp erroneously collected from me. My phone messages go unanswered, Jan tells me that Dr. Lapp will call me and he never does. I've been promised that the check will be placed in the mail tomorrow, but of course it is not there. Dr. Lapp has since then been paid by the insurance company as well and he still refuses to return my money. In my experience, Dr. Lapp is unethical and uncaring.