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Neighborhoods
Grant Hill, Central San Diego
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Roberto C.

01/19/2015

Overall

Disappointing is the word I would use to describe this Dentist Office. I made an appointment a week in advanced to have a cleaning. Even though my appointment was at 11:30am they had me wait over an hour to bring me to the back. This is where I discovered the back area of the office where patients are seen is like an older house, the small homely examination room where I was led into looked more like a small bedroom room that was adorned with antiquated low tech equipment that seemed to come from the 70s. I honestly reevaluated my decision coming there at that moment. Once I was seen I was told that I needed a deep cleaning and to do that they needed to perform an X-ray but couldn't because their machined was being "serviced", I was instructed to make another appointment with the receptionist. You mean the Dentist "knew" I was coming in for a cleaning yet and knew he needed to X-Ray me. So I took a day off work in vain to come in sit for over an hour and then they have the audacity to tell me their equipment is broken! If the equipment was broken, then call your patients and reschedule before they spend time in their day to come in. This was the most unprofessional experience I've ever had in a Dentist Office. Safe to say I cancelled any future appointments.

Details

Phone: (619) 236-9831

Address: 245 25th St, San Diego, CA 92102

Website: http://easybreezysf.com

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