Citywide Plumbing Heating Air & Electrical

Recently I had the bad luck of working with this company.

aT Two in the morning my tenant call and says "we have a flood" and have called a plumber. WE love this guy because he "did us right" at our place of business.

I arrive at 7:00 and find a water disaster (different story). The plumber walks up to me and starts to explain how great he is and how lucky I am to have him available. He has taken off a toilet and "found the problem". He declares that he has run 100' of snake and the drain is cleared, althougt the pipe is damaged and will need replacement.

For 1 hour of emergency time and 1 hour of snaking I am charged $967. He then informs me that for an additional......$6700 he can remove the pipe and fix my problem. I decline at the time. He describes where the pipe is

"broken" and offers to "take care of me" if I need any other services.

I dig a 6 foot deep 12 foot long hole to see the broken pipe and possibly get another opinion. Water is run through the pipe and no leak is found.

I fill the hole ......confused but happy.

My tenant calls two days later and says the pipes are backed up.

Confused........ I meet a drain guy at the house who proceeds to snake the pipe at the cleanout (evidently not done before by citywide for $967). 15' PAST where I was told there was a break we find a clog, which is quickly fixed and we all move on about our business.

CITY WIDE NEVER SNAKED THE PIPE!!!!!

THEY WERE PREPARED TO CHARGE ME $6700 TO REPLACE A PIPE THAT WAS NOT BROKEN.

STAY AWAY FROM CITYWIDE. THEY ARE A RIPOFF!!!!!!!!!!!!